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Learn the best way to redeem access codes received from mediators or partners on your Android device.
If you are working with a mediator, family lawyer, or one of our partner organizations, you might have received a unique promotional or access code. This code can grant you discounted or fully sponsored access to Cofamly Plus.
1. Create an account first: Download the Cofamly app from the Google Play Store and create a new account (or log in if you already have one).
2. Open the Google Play Store: Close the Cofamly app for a moment and open the Google Play Store app on your device.
3. Go to your profile: Tap your Profile icon at the top right of the screen.
4. Redeem the code: Tap on Payments & subscriptions, and then select Redeem code.
5. Confirm: Enter your unique code exactly as provided and tap Redeem.
Once the code is successfully applied in the Play Store, open the Cofamly app again. Your account should automatically update to Premium status. If you do not see the premium features immediately, go to your Cofamly Settings and tap Restore Purchases. This will force the app to check for your newly redeemed code.
If your code is not working in the Play Store, check that it is typed correctly without extra spaces. If the issue persists, the code may have expired. Contact your mediator or our support team for further assistance.
